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Cisco Bug: CSCut42768 - Missed calls are still logged when uncheckig "Log Missed Calls" on 79XX

Last Modified

Feb 02, 2017

Products (1)

  • Cisco Unified Communications Manager (CallManager)

Known Affected Releases

10.5(2.10000.5) 11.0(1.10000.10)

Description (partial)

Symptom:
When EM is configured with a device profile that has two lines and when unchecking the "Log Missed Calls Option" on the second line, it still logs missed calls. this only happens when the physical phone has a phone template that has only one line. If the phone template has two lines even if the second line doesn't have a DN associated with it, the "Log Missed Calls Option" works as expected

Conditions:
change is made on EM device profile that has two lines and the physical phone has only one line in the phone template
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