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Cisco Bug: CSCut40874 - Persistent Routes Not Working After ICM Upgrade

Last Modified

Dec 29, 2016

Products (1)

  • Cisco Unified Contact Center Enterprise

Known Affected Releases

11.0(1) 11.5(1)

Description (partial)

Symptom:
PGAgent process comes up in an incorrect state, or connectivity with duplexed partner has been lost, due to a failure of the private network, or duplexed partner is out of service.

Conditions:
Common ground upgrade to 11.0 from previous build.
Persistent route is configured to use the private interface IP address as the gateway IP.
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Bug Details Include

  • Full Description (including symptoms, conditions and workarounds)
  • Status
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