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Cisco Bug: CSCut40601 - Device pool selection for mobile agent config should'nt be default

Last Modified

Dec 29, 2016

Products (1)

  • Cisco Packaged Contact Center Enterprise

Known Affected Releases

10.0(1) 10.5(1) 11.0(1) 9.0(1)

Description (partial)

In the Configure Unified CM CTI Ports for Unified Mobile Agent topic in the Mobile Agent chapter, steps 7 and 18 are too vague about which device pools to choose.

Cisco Packaged Contact Center Enterpise Features Guide
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