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Cisco Bug: CSCut40601 - Device pool selection for mobile agent config should'nt be default

Last Modified

Dec 29, 2016

Products (1)

  • Cisco Packaged Contact Center Enterprise

Known Affected Releases

10.0(1) 10.5(1) 11.0(1) 9.0(1)

Description (partial)

Symptom:
In the Configure Unified CM CTI Ports for Unified Mobile Agent topic in the Mobile Agent chapter, steps 7 and 18 are too vague about which device pools to choose.

Conditions:
Cisco Packaged Contact Center Enterpise Features Guide
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