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Cisco Bug: CSCut40334 - Idefix gives poor info to user after Factory reset

Last Modified

Nov 24, 2016

Products (1)

  • Cisco Telepresence Integrator C Series

Known Affected Releases


Description (partial)

Touch lost connection to the codec 
After factory reset of the codec from web/api/hard reset sequence. This does not happen if the factory reset is initiated by the touch panel Settings --> Administrator --> Reset. 
Factory reset the codec using the touch panel. 
If the above is not possible, un-pair and re-pair is required.
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  • Full Description (including symptoms, conditions and workarounds)
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