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Cisco Bug: CSCut40331 - PI 2.2 not coming up after restoring the backup from 2.1

Last Modified

Feb 09, 2016

Products (1)

  • Cisco Prime Infrastructure

Known Affected Releases

2.2 2.2(2)

Description (partial)

Symptom:
NMS process not starting after restoring the PI 2.1 backup.
PI22-pro-234/admin# ncs status 
Health Monitor is running, with an error. 
failed to start PI on startup Health Monitor 
Matlab Server Instance 1 is running 
Ftp Server is running 
Database server is running 
Matlab Server is running 
Tftp Server is running 
NMS Server is stopped. 
Matlab Server Instance 2 is running 
CNS Gateway with port 11011 is down 
CNS Gateway SSL with port 11012 is down 
CNS Gateway with port 11013 is down 
CNS Gateway SSL with port 11014 is down 
Plug and Play Gateway Broker with port 61617 is down 
Plug and Play Gateway config, image and resource are down on https 
Plug and Play Gateway is stopped. 
SAM Daemon is running ... 
DA Daemon is running ...

Conditions:
Restoring the PI 2.1 backup
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Bug Details Include

  • Full Description (including symptoms, conditions and workarounds)
  • Status
  • Severity
  • Known Fixed Releases
  • Related Community Discussions
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