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Cisco Bug: CSCut38170 - on vESA after upgrade to 9.0.0-500 application fault and traceback

Last Modified

Jan 27, 2017

Products (1)

  • Cisco Email Security Appliance

Known Affected Releases

9.0.0-500

Description (partial)

Symptom:
After upgrade from 8.5.6-092 to 9.0.0-500 on virtual appliance C300v application fault can occurre continuously and traceback after login.

The Critical message is:

An application fault occurred: ('egg/perrcpt_data.py _generate_index|1081', "<type 'exceptions.IndexError'>", 'list index out of range', '[_coro.pyx coro._coro._wrap1 (coro/_coro.c:8500)|757] [egg/vtl.py config_change|31] [egg/vtl.py _generate_vtl_filters|55] [egg/perrcpt_data.py __init__|328] [egg/perrcpt_data.py __init__|632] [egg/perrcpt_data.py _generate_index|1081]')

Conditions:
upgrade from 8.5.6-092 to 9.0.0-500 on virtual appliance C300v
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