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Cisco Bug: CSCut37227 - CME SIP No Hold/Resume with inbound Blocked Caller ID with Shared Lines

Last Modified

Dec 13, 2018

Products (98)

  • Cisco IOS
  • Cisco VG204XM Analog Voice Gateway
  • Cisco 888W Integrated Services Router
  • Cisco C892FSP Integrated Services Router
  • Cisco 881SRSTW Integrated Services Router
  • Cisco 898 Secure G.SHDSL EFM/ATM with Multi-Mode 4G LTE ISR Router
  • Cisco C897VA Integrated Services Router
  • Cisco 2951 Integrated Services Router
  • Cisco 812 CiFi Integrated Services Router
  • Cisco 1905 Serial Integrated Services Router
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Known Affected Releases

15.2(4)M7.1 15.3(3)M4 15.4(3)M1 15.5(1)T

Description (partial)

SIP calls made to a shared line that are put on hold, cannot be retrieved by any other phone sharing the line if caller ID is blocked or unavailable. Phone will blink and then go back to its previous state without retrieving a call. Only the original phone that answer the call can retrieve the call.

SIP CME configured
Shared line configured on the phones.
SIP Trunk in use to receive calls.
Two or more SIP Phones Sharing the lines.
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