Preview Tool

Cisco Bug: CSCut36155 - PCCE UpgradeVMwareSettings-10.5.jar removes network configuration

Last Modified

Dec 29, 2016

Products (1)

  • Cisco Packaged Contact Center Enterprise

Known Affected Releases


Description (partial)

After running the UpgradeVmwareSettings.jar, Windows servers no longer have network configuration.  

Before running UpgradeVmwareSettings.jar, users should follow the instructions in the Packaged CCE Installation and Upgrade Guide to run Windows Update and install the necessary hotfix.  See the Run Windows Update topic in the Installation section.

PCCE upgrade where UpgradeVmwareSettings.jar is run
Bug details contain sensitive information and therefore require a account to be viewed.

Bug Details Include

  • Full Description (including symptoms, conditions and workarounds)
  • Status
  • Severity
  • Known Fixed Releases
  • Related Community Discussions
  • Number of Related Support Cases
Bug information is viewable for customers and partners who have a service contract. Registered users can view up to 200 bugs per month without a service contract.