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Cisco Bug: CSCut36037 - CPC 10.6: User does not get removed from CUCM

Last Modified

Mar 01, 2016

Products (2)

  • Cisco Prime Collaboration
  • Cisco Prime Collaboration 10.6

Known Affected Releases


Description (partial)

-User remains in CUCM

Customer is on 9.X CUCM.
Steps to reproduce the issue:

1.	Add user and services in CUCM
2.	Perform subscriber sync from PCP
3.	Delete the services of that user from PCP
4.	Now delete the user from PCP 

We can now see that user is removed from PCP, but not from CUCM.
Bug details contain sensitive information and therefore require a account to be viewed.

Bug Details Include

  • Full Description (including symptoms, conditions and workarounds)
  • Status
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  • Known Fixed Releases
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