Preview Tool

Cisco Bug: CSCut34863 - Portal BE calling wrong template for remote access add user

Last Modified

Jul 22, 2015

Products (1)

  • Cisco Application Deployment Engine

Known Affected Releases


Description (partial)

When creating a new SSL VPN Remote access user, the system is calling the reset_user_password_enduser.ftl template to send email.  This is incorrect, it should call add_user_enduser.ftl.  This mixup is also happening for the reset_user_password_backoffice.ftl/add_user_backoffice.ftl.  The add_user templates should also be updated to reflect the sending of the PW reset link and not the password itself.  DT requires two different messages, one for the first creation of the user and another for all subsequent password resets

Bug details contain sensitive information and therefore require a account to be viewed.

Bug Details Include

  • Full Description (including symptoms, conditions and workarounds)
  • Status
  • Severity
  • Known Fixed Releases
  • Related Community Discussions
  • Number of Related Support Cases
Bug information is viewable for customers and partners who have a service contract. Registered users can view up to 200 bugs per month without a service contract.