Guest

Preview Tool

Cisco Bug: CSCut34058 - Memory Fragment on SM-X-1T3/E3= with Serial Background process

Last Modified

Jul 26, 2018

Products (82)

  • Cisco 3900 Series Integrated Services Routers
  • Cisco C892FSP Integrated Services Router
  • Cisco VG204XM Analog Voice Gateway
  • Cisco 812 CiFi Integrated Services Router
  • Cisco 861W Integrated Services Router
  • Cisco 2951 Integrated Services Router
  • Cisco 888W Integrated Services Router
  • Cisco 819 Hardened Integrated Services Router
  • Cisco 892W Integrated Services Router
  • Cisco 886VA-CUBE Integrated Services Router
View all products in Bug Search Tool Login Required

Known Affected Releases

15.3(3)M4

Description (partial)

Symptom:
The following memory log start to appear again and again:

035167: Feb 17 10:01:13.316 CST: %SYS-2-MALLOCFAIL: Memory allocation of 10060 bytes failed from 0x358708, alignment 32
Pool: I/O  Free: 1642352  Cause: Memory fragmentation
Alternate Pool: None  Free: 0  Cause: No Alternate pool
-Process= "Serial Background", ipl= 4, pid= 43
-Traceback= 19E5889z 31B9D78z 31B9529z 358708z 354B50z 358D24z 36385Cz 3637D9z 2EFF3A3z


The process consuming the memory is Serial Background

After the decode of the traceback we noticed that the card "SM-X-1T3/E3=" appears on it:

0x36385C:__be_sm_1t3e3_serial_set_idle_character_mode(0x3637f4)+0x68
0x3637D9:__be_sm_1t3e3_serial_reset_wrapper(0x3637ba)+0x1f

Conditions:
The device must have the SM-X-1T3/E3= card.
Bug details contain sensitive information and therefore require a Cisco.com account to be viewed.

Bug Details Include

  • Full Description (including symptoms, conditions and workarounds)
  • Status
  • Severity
  • Known Fixed Releases
  • Related Community Discussions
  • Number of Related Support Cases
Bug information is viewable for customers and partners who have a service contract. Registered users can view up to 200 bugs per month without a service contract.