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Cisco Bug: CSCut31839 - LoggedonTime not accurate in Skill_Group_Interval table

Last Modified

Dec 29, 2016

Products (1)

  • Cisco Unified Contact Center Enterprise

Known Affected Releases

8.5(4)

Description (partial)

Symptom:
LoggedonTime not aligned if adding Agent state times in Skill_Group_Interval table.

Conditions:
UCCE 8.5.4
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