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Cisco Bug: CSCut31368 - No video on lockscreen call and not able to unlock device

Last Modified

Feb 03, 2017

Products (4)

  • Cisco DX Series
  • Cisco DX80
  • Cisco DX650
  • Cisco DX70

Known Affected Releases

10.2(4)

Description (partial)

Symptom:
When call is made by Emergency call, not able to see the dialing screen and after call is call connected video is not seen.
Screen flickers
Not able to unlock screen it will be flickering
screen will not allow to type digits to unlock screen it will be flickering between call and lock screen view.

Conditions:
On endpoint A, Go to settings > Security > Set screen lock
Make a call from Emergency call
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Bug Details Include

  • Full Description (including symptoms, conditions and workarounds)
  • Status
  • Severity
  • Known Fixed Releases
  • Related Community Discussions
  • Number of Related Support Cases
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