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Cisco Bug: CSCut30304 - Network Participation TLS connection failed setup

Last Modified

Aug 10, 2016

Products (17)

  • Cisco IPS 4200 Series Sensors
  • Cisco IPS 4255 Sensor
  • Cisco ASA 5555-X IPS Security Services Processor
  • Cisco IPS 4260 Sensor
  • Cisco IPS 4270-20 Sensor
  • Cisco IPS 4345 Sensor
  • Cisco IPS 4520 Sensor
  • Cisco IPS 4240 Sensor
  • Cisco ASA 5525-X IPS Security Services Processor
  • Cisco ASA 5545-X IPS Security Services Processor
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Known Affected Releases

7.1(8)E4

Description (partial)

Symptom:
Network Participation failed with a message that TLS connection failed setup:
  collaborationApp[24221] rep/E There was a TLS exception: TLS connection failed setup [4,0]
  Messages, like this one, in the category - Network participation connection failure - were logged 1 times in the last 0 seconds.

Network Participation status is Red in 'show statistics health'

Conditions:
Global correlation works correctly, but network participation fails.
'show statistics global-correlation' produces output similar to the following:
sensor# show statistics global-correlation 
Network Participation:
   Counters:
      Total Connection Attempts = 501
      Total Connection Failures = 501
      Connection Failures Since Last Success = 501
   Connection History:
      Connection Attempt on March 11 2015, at 00:47:29 UTC = Failed
      Connection Attempt on March 11 2015, at 00:44:29 UTC = Failed
      Connection Attempt on March 11 2015, at 00:41:29 UTC = Failed
      Connection Attempt on March 11 2015, at 00:38:28 UTC = Failed
      Connection Attempt on March 11 2015, at 00:35:28 UTC = Failed
Updates:
   Status Of Last Update Attempt = Ok
   Time Since Last Successful Update = 1 minutes
   Counters:
      Update Failures Since Last Success = 0
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