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Cisco Bug: CSCut29142 - IM&P Platform SOAP Services[STOPPED] Component is not running

Last Modified

Mar 21, 2018

Products (2)

  • Cisco Unified Communications Manager IM & Presence Service
  • Cisco Unified Communications Manager IM and Presence Service Version 9.1

Known Affected Releases


Description (partial)

After upgrading or installing IM&P server, service "Platform SOAP Services" cannot be started. On other version of IM&P everything works fine - "Platform SOAP Services" service is started.

Impact: IM&P server can not be upgraded to any version from when using PCD, because PCD needs Platform SOAP service to be running.

Fresh Install or upgrade IM&P to version
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