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Cisco Bug: CSCut27777 - CIM not emailing chat transcripts when subject is blank

Last Modified

Jul 01, 2015

Products (1)

  • Cisco Unified E-Mail Interaction Manager

Known Affected Releases


Description (partial)

Upon completion of chat, transcripts are not being emailed to the customer

Transcript is configured with blank subject line for both serviced and abondoned chats
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Bug Details Include

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