Preview Tool

Cisco Bug: CSCut27621 - TMS Custom Email Alert Notification for disconnected Touch panel

Last Modified

Feb 13, 2018

Products (1)

  • Cisco TelePresence Management Server

Known Affected Releases


Description (partial)

Currently, there is no method for customers to monitor and track the TelePresence endpoint's touch panel pairing status. For TC software based TelePresence devices doesnt have a MIB also to monitor the touch pairing status. When customers have hundreds of endpoints, it is very hard for them to monitor each device manually. It is very critical have this feature implemented in TMS to monitor such status of the device, and alert the admin when there is an issue occurred at device on touch pairing.

TC endpoints with Touch 8/10 and managed by TMS
Bug details contain sensitive information and therefore require a account to be viewed.

Bug Details Include

  • Full Description (including symptoms, conditions and workarounds)
  • Status
  • Severity
  • Known Fixed Releases
  • Related Community Discussions
  • Number of Related Support Cases
Bug information is viewable for customers and partners who have a service contract. Registered users can view up to 200 bugs per month without a service contract.