Preview Tool

Cisco Bug: CSCut26355 - VCS not supporting recording functionality of Jabber over MRA

Last Modified

Jan 14, 2019

Products (3)

  • Cisco TelePresence Video Communication Server (VCS)
  • Cisco TelePresence Video Communication Server Model
  • Cisco Expressway

Known Affected Releases


Description (partial)

Jabber registered over MRA ( Jabber ----VCSE-----VCSC----CUCM ) and making a call to any client and then a recording server being invoked through a SIP trunk on the CUCM fails to record sessions for Jabber over MRA 

The Jabber client internally supports the recording feature and the recording happens successfully

VCSC is striping of  Call-Info: <urn:x-cisco-remotecc:callinfo>; isVoip; record-invoker=auto after B2BUA before sending the INVITE coming from the CUCM to VCSE for recording

Related Community Discussions

After placing a call from a device connected over MRA gets answered, the user receives a new call with caller id: From: &quot;Call Manager&quot;
Hi Guys, Please advise, Does Cisco fixed the mention bug in any of the version ?
Latest activity: Feb 22, 2017
Bug details contain sensitive information and therefore require a account to be viewed.

Bug Details Include

  • Full Description (including symptoms, conditions and workarounds)
  • Status
  • Severity
  • Known Fixed Releases
  • Related Community Discussions
  • Number of Related Support Cases
Bug information is viewable for customers and partners who have a service contract. Registered users can view up to 200 bugs per month without a service contract.