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Cisco Bug: CSCut24879 - US217818: When associating VM to customer, enforce CUCM integration

Last Modified

Dec 18, 2017

Products (1)

  • Cisco Hosted Collaboration Solution (HCS)

Known Affected Releases

10.1(2) 10.6(1)

Description (partial)

Symptom:
If admin tries to associate voice mail service to customer and integration CUCM is not available for the target customer, the voice mail customer association will fail with the following ambiguous error:

"Macro function error - Invalid business key, expected Business key values cannot be converted to a list."

Conditions:
Voice mail service created with the "Integrate with CUCM" option enabled. The selected CUCM publisher for the integration is NOT available to the target customer for which the admin is trying to associate the voice mail service.
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