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Cisco Bug: CSCut19424 - Adding many Call Configurations gives timeout error though succeeds

Last Modified

Feb 08, 2017

Products (1)

  • Cisco MediaSense

Known Affected Releases

10.0(1) 10.5(1)SU1 11.0(1) 9.1(1)

Description (partial)

Symptom:
When adding incoming call configurations, after adding around 80 or so, additional attempts to add more will cause a 5 second timeout in the admin UI, displaying "Request timed out. Check back later."

The add will complete successfully AFTER the timeout, so if you attempt to add the timed-out record again it will fail with the message "Duplicate address."

The incoming call configuration will also show up in the list of incoming call configurations once the add completes.

Once you have enough records to cause a timeout, incoming call configurations that are deleted will behave similarly: the deletion will appear to fail with a timeout/try again later message, but after some further time the deletion will complete. It can be confusing because the record that was deleted hangs around for a bit, but if you hit refresh a few times on the call configuration list you should see it drop off the list when the deletion completes.

Conditions:
Versions with incoming call configurations (at least as far back as MediaSense v9.1) will exhibit this problem if enough incoming call configurations are added.
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