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Cisco Bug: CSCut18562 - CAD PostInstall unable to restore Recording and Statistics database

Last Modified

Dec 29, 2016

Products (1)

  • Cisco Agent Desktop

Known Affected Releases

10.0(1b)

Description (partial)

Symptom:
When upgrading CAD to 10.0.1b and trying to restore the recording and statistics database in postinstall, getting error: "Error in running Recording & Statistics Service script"

Conditions:
running postinstall to import recording and statistics database backup file
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