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Cisco Bug: CSCut16255 - Last name-First name issue in Japanese Environment

Last Modified

Feb 10, 2017

Products (1)

  • Cisco Jabber for Windows

Known Affected Releases

10.6(0)

Description (partial)

Symptom:
Steps to Reproduce:
1. Configure end user with first name and last name in Active directory (EX. last name: 加藤 and first name: 大輔)
2. Do LDAP sync in CUCM.
3. Login into Jabber for mac with username and password (Ex . Username:dakato@unified.com Password: test@123). 
4. Check the username.

Actual Behavior:
Username is displaying as ?First name? followed by ?Last name? in Japanese Environment.
Expected Behavior:
Username should display as ?Last name ?followed by ?First name? in Japanese Environment.

Conditions:
Environment Matrix:
Jabber for mac                 : 10.6.0 (201496)
Unified CM                        : 10.5.2.10000-5
Unified IM & Presence  : 10.5.2.10000-9
CUCM Locale                     : 10.5.2.1000-1.cop
CUP Locale                        : 10.5.2.9903-134.cop
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Bug Details Include

  • Full Description (including symptoms, conditions and workarounds)
  • Status
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