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Cisco Bug: CSCut15965 - Person Search not pulling records from LDAP in Service Catalog 10.1

Last Modified

Jan 25, 2017

Products (1)

  • Cisco Prime Service Catalog

Known Affected Releases


Description (partial)

In Cisco Prime Service Catalog 10.1 Person Search is not pulling records from from LDAP even if

1. Directory Integration is enabled in Settings
2. Datasource connection created under directory is working fine
3. Person Search Event is enabled

We we try to search for any record we get only records from the CiscoServicePortal database

1.This issue occurs in 10.1 only.
2. If and only if OOB person look up event is disabled.
(it does not matter whether Service form person look up event s disabled or enabled)
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Bug Details Include

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  • Status
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  • Known Fixed Releases
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