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Cisco Bug: CSCut14402 - Music on Hold Audio File mainenance shows incorrect available MOH space

Last Modified

Nov 14, 2015

Products (1)

  • Cisco Unified Communications Manager (CallManager)

Known Affected Releases

10.5(0.98000.644) 11.0(0.98000.513)

Description (partial)

The current Music on Hold File maintenance find/list dialog shows "504 records found, -2145 minutes available".  The current estimated capacity for MOH file space is based on the /common (log space) partition size.
(a)  <= 36GB : 1 hour (60 minutes); 
(b) <= 72GB : 3 hours (180 minutes); 
(c) > 72GB ; 24 hours (1440 minutes)
These default values were based on older CUCM platform configurations and need to be updated to reflect VM installations, expanded MOH capacities, and improved disk space usage.

Upload a large number of MOH audio files and the displayed value for minutes available will eventually go negative.
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