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Cisco Bug: CSCut14402 - Music on Hold Audio File mainenance shows incorrect available MOH space

Last Modified

Nov 14, 2015

Products (1)

  • Cisco Unified Communications Manager (CallManager)

Known Affected Releases

10.5(0.98000.644) 11.0(0.98000.513)

Description (partial)

Symptom:
The current Music on Hold File maintenance find/list dialog shows "504 records found, -2145 minutes available".  The current estimated capacity for MOH file space is based on the /common (log space) partition size.
(a)  <= 36GB : 1 hour (60 minutes); 
(b) <= 72GB : 3 hours (180 minutes); 
(c) > 72GB ; 24 hours (1440 minutes)
.
These default values were based on older CUCM platform configurations and need to be updated to reflect VM installations, expanded MOH capacities, and improved disk space usage.

Conditions:
Upload a large number of MOH audio files and the displayed value for minutes available will eventually go negative.
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