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Cisco Bug: CSCut14281 - Getting error 31201 after session timed out

Last Modified

Feb 20, 2018

Products (1)

Known Affected Releases

Android7.0

Description (partial)

Symptom:
Getting error message:
An error has occurred on the server.

Contact technical support.
Error code: 31201

Send log files to Cisco WebEx

Conditions:
Trying to create or join a meeting. The user logged into the application longer than the limit specified on CWMS admin under settings > security > User Sessions > User Session Security > Web page expiration. The default is 1 hour 30 minutes.
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Bug Details Include

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  • Status
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