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Cisco Bug: CSCut14169 - Wrong line is answered on handset lift when web page is full screen

Last Modified

Feb 26, 2016

Products (20)

  • Cisco Unified IP Phone 7900 Series
  • Cisco Unified IP Phone 7945G
  • Cisco Unified IP Phone 7962G
  • Cisco Unified IP Phone 9951
  • Cisco Unified IP Phone 7971G-GE
  • Cisco Unified IP Phone 7941G
  • Cisco Unified IP Phone 7961G-GE
  • Cisco Unified IP Phone 7911G
  • Cisco Unified IP Phone 7906G
  • Cisco Unified IP Phone 8961
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Known Affected Releases

9.4(2)

Description (partial)

Symptom:
7942 phones and 7965 phones running the SIP firmware are not able to answer a call when there an active service loaded full screen on the phone

Conditions:
-SIP firmware
-Web URL loaded full screen on the phone 
-Inbound call was re-directed before hitting the phone
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Bug Details Include

  • Full Description (including symptoms, conditions and workarounds)
  • Status
  • Severity
  • Known Fixed Releases
  • Related Community Discussions
  • Number of Related Support Cases
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