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Cisco Bug: CSCut13696 - Dynamic db getting filled with tbl_ldapsyncq entries

Last Modified

May 21, 2018

Products (1)

  • Cisco Unity Connection

Known Affected Releases

10.5(1.2)

Description (partial)

Symptom:
System stops allowing connections for voicemail, may stop taking calls.

CLI is slow to load.

Conditions:
Dynamic db getting filled with tbl_ldapsyncq entries.

To confirm dyn db is full, from Admin CLI, run command to see % free of each db:
show cuc dbserver disk

To confirm ldapsyncq table is the cause:
run cuc dbquery unitydyndb select * from vw_tableinformation order by actualrowcount

If tbl_ldapsyncq has many rows (over 10,000), may be hitting this issue.

Related Community Discussions

Unity Connection Deleted Message Comeback to Mail Box
We have a client, who upgraded Unity connection from 8.5 to 10.5.2 recently.    After awhile, some user report that the deleted messages are coming back to their mail box.   This client has not setup single inbox.  So Exchange synchronization shouldn't the issue. User cleared(deleted) messages from either Phone or from Jabber Clients.   Strangely, every once in awhile , some user report their deleted messages come back to their mailbox. I have checked DB synchronization all is fine -- well synchronized.   ...
Latest activity: Aug 30, 2016
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