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Cisco Bug: CSCut13022 - Phone Services requests using Device MAC address instead of EM profile

Last Modified

Nov 26, 2015

Products (1)

  • Cisco Hosted Collaboration Solution (HCS)

Known Affected Releases


Description (partial)

The user hits the phone services button on a phone and gets a result based on the unlogged in phone. Once logged in, the phone services do not have the correct user or extension and does not produce the desired menus.

This happens when user uses extension . 

Seems close to :

Bug 23150 - CSCus98410

Bug 23468 - CSCus82911
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Bug Details Include

  • Full Description (including symptoms, conditions and workarounds)
  • Status
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