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Cisco Bug: CSCut13022 - Phone Services requests using Device MAC address instead of EM profile

Last Modified

Nov 26, 2015

Products (1)

  • Cisco Hosted Collaboration Solution (HCS)

Known Affected Releases

8.1(4)ER1

Description (partial)

Symptom:
The user hits the phone services button on a phone and gets a result based on the unlogged in phone. Once logged in, the phone services do not have the correct user or extension and does not produce the desired menus.

Conditions:
This happens when user uses extension . 

Seems close to :

Bug 23150 - CSCus98410

Bug 23468 - CSCus82911
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Bug Details Include

  • Full Description (including symptoms, conditions and workarounds)
  • Status
  • Severity
  • Known Fixed Releases
  • Related Community Discussions
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