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Cisco Bug: CSCut12287 - One-click download of all console logs from phone webpage

Last Modified

May 05, 2016

Products (40)

  • Cisco IP Phone 7800 Series
  • Cisco Unified SIP Phone 3905
  • Cisco Unified IP Phone 7962G
  • Cisco Unified IP Phone 7945G
  • Cisco Unified IP Phone 7971G-GE
  • Cisco IP Phone 8851
  • Cisco Unified IP Phone 9951
  • Cisco IP Phone 7841
  • Cisco Unified IP Phone 7911G
  • Cisco Unified IP Phone 7941G
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Known Affected Releases


Description (partial)

Cisco 88XX phones can generate multiple console log files as well as archived logs.  Downloading all of these files from the phone's web page is time consuming unless you use a script or browser plugin to automate the process. 
This enhancement is to add a single archive similar to the DX "DownloadAllLogs.tar" file to easily allow all log files to be downloaded.

The admin needs to download all console logs that exist on an 78XX series IP phone.
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