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Cisco Bug: CSCut11849 - COBRAS: Unable to migrate , Unable to find sender address by alias

Last Modified

Mar 11, 2015

Products (5)

  • Cisco Unity Connection
  • Cisco Unity Connection Locale Installer
  • Cisco Unity Connection Version 10.5
  • Cisco Unified Communications Manager Version 10.5
  • Cisco Unified Communications Manager Session Management Edition

Known Affected Releases

10.5(2)

Description (partial)

Symptom:
Unable to migrate messages from Unity 7 to Unity Connection 10.5(2) though user details get migrated

Conditions:
when importing messages from Unity 7 to Unity Connection 10.5(2) using COBRAS tool sender field is showing as blank in logs
Thread 008], [15/02/22 09:44:33], Restoring message #1, subject=Voice Message from Unknown (9543092514), recieved at:8/6/2010 5:15:56 PM
[Thread 008], [15/02/22 09:44:33], Unable to find sender address by alias - defaulting to outside caller message:/O=FIRST ORGANIZATION/OU=FIRST ADMINISTRATIVE GROUP/CN=RECIPIENTS/CN=UNITY_UNITY
[Thread 008], [15/02/22 09:44:33], Restoring Unity message subject=Voice Message from Unknown (9543092514), sender=, recipient=eadmin@cuc1.tosp.local, Date=8/6/2010 5:15:56 PM
[Thread 008], [15/02/22 09:44:33], (error) sending message to Connection:ChilkatLog:
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Bug Details Include

  • Full Description (including symptoms, conditions and workarounds)
  • Status
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