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Cisco Bug: CSCut11643 - max agent PG allowed is 12 when PQ is enabled

Last Modified

Mar 11, 2015

Products (3)

  • Cisco Hosted Collaboration Solution for Contact Center
  • Cisco Hosted Collaboration Solution for Contact Center Version 11.0(1)
  • Cisco Hosted Collaboration Solution for Contact Center Version 10.6(1)

Known Affected Releases

10.6(1) 11.0(1)

Description (partial)

Symptom:
Deployment model SCC or 12K

If PQ is enabled on the particular deployment , Maximum 12 PG is allowed

wwwin-eng.cisco.com/Eng/CCBU/Common/Projects/Unified_CCE_Release_11.0/Customer_Docs/UCCE_BK_U05A84E5_00_unified-cce-design-guide.pdf

Conditions:
IF PQ is enabled only 12 PG supported
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Bug Details Include

  • Full Description (including symptoms, conditions and workarounds)
  • Status
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