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Cisco Bug: CSCut09537 - Incorrect info send out in CcNotifyReq in notifyHoldOrRetrieveGivenSide

Last Modified

May 05, 2016

Products (1)

  • Cisco Unified Communications Manager (CallManager)

Known Affected Releases

11.0(1.99832.1)

Description (partial)

Symptom:
Wrong avatar being shown due to incorrect info being passed in a Call Control signal after hold-resume in multisite conference

Conditions:
From a Cisco SX80 (DN 80) dial two SX20s (DN 1312891, 1312892) via touch interface. Note that on the SX80 touch, we show two faces with names (both endpoints), while the SX80's show a single "Conference".
Do hold all, then wait a bit, then resume all via touch on the SX80. Then it can be observed that one or two of the faces on the touch has swapped from person to Conference.
This is because the 200 OK(received by SX80) has "isfocus" tag on the Contact header. This makes us think it is a MCU, so we show wrong avatar.
SX20 does not send out isfocus in its 200OK.
Problem corrects itself after 15 minutes (incoming reinvites)
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