Cisco Bug: CSCut09462 - MC: "error: file `/cache/system_image.iso' not found" after loading img
Jan 06, 2017
- Cisco Network Convergence System 6000 Series Routers
Known Affected Releases
Symptom:Whenever SW mismatch happens( No.of SMU installed on Active Vs Local Node or version mismatches), then reimage of node is done install Manager. This is broken now. It will be struck at the grub(boot) menu after automatic reload. Reason for the break: When ISSU feature was added in 523, symbolic link files are introduced in install repository. Then while synchronising the install repo, symlinks and actual file pointed by symlinks were synchornised separately. This lead to download only symlink instead of actual image file while reimaging. Conditions:Whenever SW mismatch happens( No.of SMU installed on Active Vs Local Node or version mismatches), then reimage of node is done install Manager. Conditions of sw mismatch: When install operation is going on if some node is reloaded, then that will not complete install op. When it comes up, sw mismatch happens and reimage itself. Other condition is OIR. If user plug card with different sw version installed, then sw mismatch happens.
Bug details contain sensitive information and therefore require a Cisco.com account to be viewed.
Bug Details Include
- Full Description (including symptoms, conditions and workarounds)
- Known Fixed Releases
- Related Community Discussions
- Number of Related Support Cases