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Cisco Bug: CSCut02251 - DBReplStatus - Could not find matching server line in cdr output

Last Modified

Feb 14, 2018

Products (1)

  • Cisco Unified Intelligence Center

Known Affected Releases

10.0(5) 10.6(1) 11.0(1)

Description (partial)

Below errors are observed in CUIC error logs in UCCX 10.5(1) setup, though replication status is in correct state.

CUIC-2-DB_REPLICATION_ERROR: %[info message=]: Database replication service error. 
CUIC-3-MBEAN ERROR: %[MESSAGE=DBReplStatus - Could not find matching server line in cdr output]: Error inside jmx beans

This can occur even when  the replication is in correct state in case of VOS versions > 8.5.1 
E.g.: UCCX 10.5(1) VOS version is different to the Standalone CUIC version until 10.5

So output of "cdr list serv" in a UCCX 10.5(1) system is different to the standalone CUIC 10.5 system.
Which is lead to misinterpretation of replication status.
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