Guest

Preview Tool

Cisco Bug: CSCus98878 - Audio delay on calls between SX10 devices over WAN for G729

Last Modified

Aug 22, 2015

Products (1)

  • Cisco Telepresence Integrator C Series

Known Affected Releases

7.3.0

Description (partial)

Symptom:
Calls between two SX10s over the WAN faces Audio delay issue. Audio protocol is G729. Video works fine.

Conditions:
SX10 calling to other SX10 over the WAN. Audio Protocol is negotiated for G729. The participants lose the first minutes of the speech. Calls between SX10 and DX650 or Jabber works fine. Call works fine if region is configured for G711.
Bug details contain sensitive information and therefore require a Cisco.com account to be viewed.

Bug Details Include

  • Full Description (including symptoms, conditions and workarounds)
  • Status
  • Severity
  • Known Fixed Releases
  • Related Community Discussions
  • Number of Related Support Cases
Bug information is viewable for customers and partners who have a service contract. Registered users can view up to 200 bugs per month without a service contract.