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Cisco Bug: CSCus98878 - Audio delay on calls between SX10 devices over WAN for G729

Last Modified

Oct 18, 2017

Products (1)

  • Cisco Telepresence Integrator C Series

Known Affected Releases


Description (partial)

Calls between two SX10s over the WAN faces Audio delay issue. Audio protocol is G729. Video works fine.

SX10 calling to other SX10 over the WAN. Audio Protocol is negotiated for G729. The participants lose the first minutes of the speech. Calls between SX10 and DX650 or Jabber works fine. Call works fine if region is configured for G711.
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