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Cisco Bug: CSCus97922 - OVA information and Snapshot information in Upgrade / Expand Guide

Last Modified

Aug 14, 2015

Products (1)

  • Cisco WebEx Meetings Server

Known Affected Releases

2.5.1.9

Description (partial)

Symptom:
Need to Make the following changes in CWMS Expand Doc.
URL for doc : http://www.cisco.com/c/en/us/td/docs/collaboration/CWMS/2_5/Administration_Guide/Administration_Guide/Administration_Guide_chapter_01000.html

Under the section "Obtaining the Information Required For System Expansion" add a note saying "Upgrade from un-encrypted version to encrypted version is not supported and vice-versa. Hence, obtain the correct OVA depending upon your existing deployment."

Step 5 in section "Expanding the System Size" mentions "We recommend that you take a snapshot of each virtual machine. (See Taking a Snapshot by using VMware vCenter.)". Taking snapshots during Expand will cause issues with expand process, we should remove the line "We recommend that you take a snapshot of each virtual machine. (See Taking a Snapshot by using VMware vCenter.)"


Need to Make the following changes in CWMS UpgradeDoc.
URL for doc : http://www.cisco.com/c/en/us/td/docs/collaboration/CWMS/2_5/Administration_Guide/Administration_Guide/Administration_Guide_chapter_01010.html

Under the section "Before You Begin an Automatic or Manual Upgrade" add a note saying "Upgrade from un-encrypted version to encrypted version is not supported and vice-versa. Hence, obtain the correct OVA depending upon your existing deployment."

Conditions:
CWMS any version, upgrade / expand guide
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