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Cisco Bug: CSCus96390 - CCM user page on CM 9.x redirects to CUCM 8.6 user guides

Last Modified

Jun 16, 2015

Products (7)

  • Cisco Unified Communications Manager (CallManager)
  • Cisco Intercompany Media Engine
  • Cisco Business Edition 5000 Version 9.1
  • Cisco Unity Connection Version 9.1
  • Cisco Unified Communications Manager Version 9.1
  • Cisco Business Edition 6000 Version 9.1
  • Cisco Unified Communications Manager Session Management Edition

Known Affected Releases


Description (partial)

CUCM user page on CUCM 9.x the guide opens CUCM 8.6 instead of 9.x

++ Login to CCM user Page Navigate to Phone Settings--click on "Download user guide" It is observed that the following guide has been loaded. "Cisco Unified IP Phone 8961, 9951, and 9971 User Guide for Cisco Unified Communications Manager 8.6 (SIP)". Even though the user has logged in to CUCM 9.x, it redirects to 8.6 user guide page.
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