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Cisco Bug: CSCus94984 - No Call option on right-clicking directory contact for blind transfer

Last Modified

Mar 18, 2015

Products (1)

  • Cisco Unified Attendant Consoles

Known Affected Releases

10.5(2)

Description (partial)

Symptom:
In CUACA 10.5.2 guide (Blind Transferring to a Directory Contact ) page 3-7 Step 3 states " From the menu choose Call" but there is no Call option when right-clicking on a directory contact while the call is active in the Active Calls to complete a direct transfer.

Conditions:
CUACA 10.5.2
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