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Cisco Bug: CSCus91494 - WebEx Assistant unable to edit or delete meeting from manager in outlook

Last Modified

Sep 28, 2015

Products (1)

  • Cisco WebEx Meetings Server

Known Affected Releases


Description (partial)

Unable to delete or edit a WebEx enabled Outlook meeting. When you try it, productivity tools / WebEx assistant produces the error message:
"Unable to connect to the WebEx server"

The meeting was created by the assistant in the manager mailbox.
The manager email box is added as a second Exchange account on the mail configuration from the assistant (file > info > account settings > account settings > E-mail > new).
Bug details contain sensitive information and therefore require a account to be viewed.

Bug Details Include

  • Full Description (including symptoms, conditions and workarounds)
  • Status
  • Severity
  • Known Fixed Releases
  • Related Community Discussions
  • Number of Related Support Cases
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