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Cisco Bug: CSCus89827 - SX10 external MIC fails to work after reboot

Last Modified

Mar 08, 2018

Products (1)

  • Cisco Telepresence Integrator C Series

Known Affected Releases

7.3.0 7.3.1

Description (partial)

Symptom:
SX10 running TC 7.3 with an external mic connected. After rebooting the SX10 from the SX10 web interface under system status > Audio you can see that the external mic shows as not connected even though it is. Until you unplug the mic and plug it back in only the internal mic on the SX10 works.

Conditions:
SX10 with External MIC on running TC7.3
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