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Cisco Bug: CSCus89402 - Prime Colaboration Provisioning GUI fails to report LDAP sync error

Last Modified

Jul 06, 2016

Products (1)

  • Cisco Prime Collaboration

Known Affected Releases

10.5(1)

Description (partial)

Symptom:
Prime Collaboration Provisioning GUI report successful LDAP Sync however nice logs show LDAP error such as:

Fri 30-May-2014 11:31:32 WEST:HIG:b9a6-SAX Thread I:AAAManager :<<static>> 
ERROR: Could not get connection to the main LDAP server: ldap://10.122.138.78:389 with user security principal: CN=PCPldap,CN=Users,DC=bxb,DC=cucm,DC=local 
[LDAP: error code 49 - 80090308: LdapErr: DSID-0C0903A8, comment: AcceptSecurityContext error, data 52e, v1db1

Conditions:
PCP 10.5 with LDAP integration configured
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  • Full Description (including symptoms, conditions and workarounds)
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