Guest

Preview Tool

Cisco Bug: CSCus88225 - "SYS-SW1-2-BADSHARE: Bad refcount in datagram_done" error message seen

Last Modified

Feb 02, 2017

Products (1)

  • Cisco Catalyst 6000 Series Switches

Known Affected Releases

15.1(2)SY3 15.1(2)SY4.61

Description (partial)

Symptom:
Cat6500 switch may generate below error/traceback message randomly. 

Nov  7 21:19:12 switch-1 043444: Nov  7 21:19:12.337 CST: %SYS-SW1-2-BADSHARE: Bad refcount in datagram_done, ptr=1287FC50, count=0
Nov  7 21:19:12 switch-1 -Traceback= 49C5EA4z 8ABC254z 8ABDF40z 8A9A660z 5280E88z 5012318z 5012318z 5280F38z
Nov  7 21:19:12 switch-1 043445: Nov  7 21:19:12.337 CST: %SYS-SW1-6-BADSHAREINFO: IOS packet 1287FC50 has a zero reference count, freeing pid = 0, 
Nov  7 21:19:12 switch-1 freeing pc = 8CC6708 .

Conditions:
Experienced with VSS 6500/SUP2T 15.1(2)SY3.
Bug details contain sensitive information and therefore require a Cisco.com account to be viewed.

Bug Details Include

  • Full Description (including symptoms, conditions and workarounds)
  • Status
  • Severity
  • Known Fixed Releases
  • Related Community Discussions
  • Number of Related Support Cases
Bug information is viewable for customers and partners who have a service contract. Registered users can view up to 200 bugs per month without a service contract.