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Cisco Bug: CSCus84757 - Phone cannot process DHCP offer and lost registration

Last Modified

Sep 01, 2015

Products (40)

  • Cisco IP Phone 8800 Series
  • Cisco IP Phone 8851
  • Cisco IP Phone 7841
  • Cisco Unified IP Phone 9951
  • Cisco Unified IP Phone 7945G
  • Cisco Unified IP Phone 7962G
  • Cisco Unified SIP Phone 3905
  • Cisco Unified IP Phone 7971G-GE
  • Cisco Unified IP Phone 6961
  • Cisco IP Phone 7821
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Known Affected Releases

10.3(1)

Description (partial)

Symptom:
Phone cannot process DHCP offer and lost registration

Conditions:
One 8861 phone with 2 KEMs connected cannot process DHCP offer and lost registration. From wireshark trace, DHCP server replied phone's DHCP DISCOVER, but phone did not process it.
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Bug Details Include

  • Full Description (including symptoms, conditions and workarounds)
  • Status
  • Severity
  • Known Fixed Releases
  • Related Community Discussions
  • Number of Related Support Cases
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