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Cisco Bug: CSCus83502 - HEARTBEAT_FAIL, non-responsive for 222 seconds (Threshold: 220 seconds)

Last Modified

Jul 21, 2018

Products (1)

  • Cisco ASR 9000 Series Aggregation Services Routers

Known Affected Releases


Description (partial)

LC(s) reload(s) during the boot up and the following error may be reported in the syslog.
RP/0/RP0/CPU0:Jan 29 17:54:05.763 : shelfmgr[394]: %PLATFORM-SHELFMGR_HAL-6-HEARTBEAT_FAIL : 0/2/CPU0 heartbeat, non-responsive for 224 seconds. (Threshold: 220 seconds), Send/Rcv Seq#: 112/0

This issue shows up intermittently on A9K-8X100GE-L-SE during the XR boot up.
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