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Cisco Bug: CSCus82840 - 2nd Email activity reflects forfew sec when inbox already contains email

Last Modified

Apr 16, 2015

Products (1)

  • Cisco Unified E-Mail Interaction Manager

Known Affected Releases


Description (partial)

Second Email activity reflects in inbox for few seconds only when inbox already contains an email activity.

1.Concurrent Task limit is set to 2 
2.Pa console department settings:  
a. ?Alert agent when activity is assigned? and set the value as ?Always? / ?When the agent has no open activities? and Can be reset at lower level to ?No?.
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