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Cisco Bug: CSCus82814 - Current folder not updated when Alert agent setting is set to "Never"

Last Modified

May 05, 2016

Products (1)

  • Cisco Unified E-Mail Interaction Manager

Known Affected Releases

11.0(1)

Description (partial)

Symptom:
Current folder is not getting updated for new email activity when  ?Alert agent when activity is assigned? is set to ?Never? in pa Console Department settings.

Conditions:
Pa console department settings:  
a. ?Email-enable sound alert ?set the value as ?Yes? and Can be reset at lower level to ?No?
b. ?Alert agent when activity is assigned? and set the value as ?Never? and Can be reset at lower level to ?No?.
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