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Cisco Bug: CSCus80086 - Answer button UI Issue on 7821/41 Phones

Last Modified

May 05, 2016

Products (33)

  • Cisco IP Phone 7800 Series
  • Cisco Unified IP Phone 7945G
  • Cisco IP Phone 7841
  • Cisco IP Phone 8851
  • Cisco Unified IP Phone 7962G
  • Cisco Unified IP Phone 9951
  • Cisco Unified IP Phone 7971G-GE
  • Cisco Unified IP Phone 6961
  • Cisco Unified IP Phone 6941
  • Cisco IP Phone 7821
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Known Affected Releases


Description (partial)

ANSWER softkey is displaying on the first column after pressing ANSWER on second column (while start ringing)

Second time answer is displaying. It seems like one more answer button appearing and disappearing on the first column. This is not occurring in 7861 Phones

Steps :
->  Phone A and Phone B registered in Unified CM
->  Make Call to Phone B from Phone A
->  Press answer button on Phone B
->  Again answer button is display for some seconds (it appear for some seconds ) in Phone B

Test Environment :


Phone Load : sip78xx.10-2-1-12SR1-4
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