Cisco Bug: CSCus79296 - Dynamic re-skilling of agent is not updating CSD Skill Summary Display
Last Modified
Dec 29, 2016
Products (1)
- Cisco Agent Desktop
Known Affected Releases
8.5(4) 9.0(3)
Description (partial)
Symptom: Dynamically reskilled agents are not updating the CSD Skill Groups - Skill Summary Statistics real time display Conditions: Add or Remove an agent skill, this change is not reflected in the Skill Summary Statistics real time display
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