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Cisco Bug: CSCus79235 - Exception when saving Location w special character under Sponsor Groups

Last Modified

Mar 02, 2018

Products (1)

  • Cisco Identity Services Engine (ISE) 3300 Series Appliances

Known Affected Releases

1.3(0.876) 1.4(0.903)

Description (partial)

Symptom:
When trying to add a Location under Sponsor Groups, and exception similar to the following is seen -

"Fail to receive server response due to the network error(ex. HTTP timeout). Please try again.
Error: Unable to load / admin / guestAccessSponsorGroupAction.do?command=sponsorGroupUpdate&selectedItem=1825ada0-5e4e-11e4-b905-005056bf2f0a status:500"

Conditions:
Using a comma in the Location when it was created from Guest Access > Settings > Guest Locations and SSID's > Location Name
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Bug Details Include

  • Full Description (including symptoms, conditions and workarounds)
  • Status
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