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Cisco Bug: CSCus77364 - CME call pick up then transfer rings the original called phone

Last Modified

Dec 13, 2018

Products (84)

  • Cisco IOS
  • Cisco 2951 Integrated Services Router
  • Cisco C892FSP Integrated Services Router
  • Cisco 888W Integrated Services Router
  • Cisco 819 Hardened Integrated Services Router
  • Cisco VG204XM Analog Voice Gateway
  • Cisco 1905 Serial Integrated Services Router
  • Cisco 861W Integrated Services Router
  • Cisco 892W Integrated Services Router
  • Cisco 812 CiFi Integrated Services Router
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Known Affected Releases


Description (partial)

ITSP-----sip------CME-----sip-----cue-----(transfer to 101)----sip----cme----(sccp phone 101 is ringing)--
---(sccp phone 204 answers the call using call pickup)--------user on phone 204 presses xfer,hold or conference 
then phone 101 starts ringing again.

Issue doesn't occur if the call from cue is transferred to a sip phone instead of a sccp phone
Issue also doesn't occur if the original call is from a sccp phone not sip from the pstn.
Issue also doesn't occur if cue isn't in the call flow
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